Your privacy at Kolkata Smiles.

This website is operated by Kolkata Smiles Dental Clinic ("Kolkata Smiles", "we", "us"), a dental practice led by Dr. Anandam Bandyopadhyay with chambers in Dum Dum, Kolkata. This policy explains what information we collect from visitors and prospective patients, why we collect it, and the choices you have.

We only ask for the details we need to respond to a dental enquiry:

• Your name and mobile number, submitted through our website or contact forms.
• Your email address, if you choose to write to us at bandyopadhyayanandam@gmail.com.
• The treatment interest or message you share (for example "root canal pain" or "implant consultation").
• Lead details you submit through advertising or lead forms on platforms such as Google or Meta (Facebook / Instagram), which are passed on to us by those platforms.
• Basic, non-identifying technical information such as pages visited, referring source and device type, used only to understand website performance.

We do not ask you to submit medical records, reports or payment details through this website. Clinical records are created and kept only at the clinic once treatment begins.

We run paid advertising campaigns for our dental services. If you fill in a lead form or contact form from one of those ads, you are asking us to get in touch with you. We use those details only to:

• Call, WhatsApp or message you about your dental enquiry.
• Explain the relevant treatment, share indicative costs and answer your questions.
• Schedule, confirm, reschedule or remind you about a clinic appointment.
• Follow up if we could not reach you on the first attempt.

We do not use advertising leads for unrelated marketing, and we do not sell, rent or trade your details to any third party.

When you submit our booking form, your name, mobile number and message may be sent to our clinic WhatsApp number so our team can reply quickly. WhatsApp is a third-party service and your chat with us is also governed by WhatsApp's own privacy terms. If you prefer not to use WhatsApp, you can simply call us or email bandyopadhyayanandam@gmail.com instead.

By submitting a form on this website or an ad lead form, you consent to being contacted by Kolkata Smiles by phone, WhatsApp, SMS or email regarding your dental enquiry. You can withdraw that consent at any time — simply tell our team, or email bandyopadhyayanandam@gmail.com and we will stop contacting you.

Your details may be handled by:

• Our clinic staff and treating dentists, so they can assist you.
• Service providers we rely on to run the clinic and this website, such as advertising and messaging platforms, email providers and our website host — strictly to deliver the service.
• Authorities, where disclosure is required by law.

We never sell your personal information.

We keep enquiry details only as long as needed to respond to you and to maintain our appointment and patient records as required for dental practice. Access is limited to authorised clinic staff, and we take reasonable care to keep your information safe. No method of transmission over the internet is completely secure, so please avoid sharing sensitive medical details through public web forms.

You may ask us to show you what enquiry details we hold, correct them, stop contacting you, or delete your enquiry record. Write to bandyopadhyayanandam@gmail.com from the email or mobile number you used, and we will act on your request within a reasonable time.

You may also control advertising and cookie preferences through your browser and through the ad settings of the platform that showed you our advertisement.

We treat children at our clinic, but enquiries about a child's dental care must be submitted by a parent or legal guardian. We do not knowingly collect information directly from children through this website.

We may update this policy as our services or legal obligations change. The revised version will always be published on this page with a new "last updated" date.